Effective Date: 12.04.2024
At Avedella.pro, we are committed to ensuring your satisfaction with our digital products. However, due to the nature of digital content, specific terms apply to refunds and returns. Please read our policy carefully:
1. Digital Product Refund Policy
All our products are delivered digitally and can be downloaded immediately upon purchase. Once accessed, they are considered “used.” As such:
- Refunds are generally not available for digital products once the download or access link has been delivered.
- If you have not downloaded or accessed the product and request a refund within [e.g., 14 days] of purchase, we may provide a refund upon review.
2. Exceptional Circumstances for Refunds
Refunds may be considered in the following situations:
- The product was not delivered as promised (e.g., no download link was provided).
- A technical issue occurred that prevents access to the product, and we are unable to resolve it.
- The product was purchased in error, and you contacted us within 24 hours of purchase without downloading the product.
3. Non-refundable Cases
We cannot offer refunds for:
- User dissatisfaction due to lack of results unless clear evidence demonstrates an issue with the product itself.
- Misunderstandings about the product’s features—please review the product description thoroughly before purchase.
- Purchases made without valid payment or promotional codes.
4. How to Request a Refund
If you believe you qualify for a refund based on the terms above, please follow these steps:
- Contact Us via email at inshoping11@gmail.com.
- Include your order number, purchase receipt, and a detailed explanation of your request.
- Our team will review your request and respond within [e.g., 3–5 business days].
5. Product Support
If you encounter any issues with our products, we’re here to help! Contact our support team at support@avedella.pro, and we’ll work with you to resolve any problems promptly.
We appreciate your understanding of our policies and your support for digital creators. Thank you for choosing Avella.pro!